Frequently Asked Questions
Everything you need to know about your Saint Alexander experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-12 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our collections often feature a modern tailored fit, we recommend measuring a similar garment you own for the most accurate comparison.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with all tags attached. Please visit our returns portal to initiate a request.
Where are Saint Alexander garments produced?
Our collections are designed in-house and manufactured using premium materials sourced from ethical suppliers. We prioritize craftsmanship and durability in every stitch.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
How should I care for my luxury apparel?
To maintain the integrity of our fabrics, we recommend following the specific care instructions on the inner label. Most of our high-end pieces perform best with cold delicate washes or professional dry cleaning.