Returns & Exchanges

At SAINT ALEXANDER, we prioritize your satisfaction and offer a seamless return process for items in original condition within 14 days of delivery. We ensure a premium experience by providing dedicated support for all size exchanges and refund requests.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the garments in their original packaging, ensuring all designer tags, security seals, and dust bags are included.

• 3.
  Ship the Item

  Affix the pre-paid shipping label provided in your portal and drop the package off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our atelier receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.